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Answer to Relationships and Results

posted Jan 3, 2011, 12:03 AM by Jeremie Poutrin   [ updated Jan 3, 2011, 1:39 AM ]
I read this post on Randy's blog and to be honest, he really explains how a project can be affected by bad relationships.
This happened to many a while ago and I am still bothered with that failure.
The project was complex and with really tight schedule. everyone was stressed out even before I joined the effort. The problem was that their poor mood and stress contaminated me.
And this is my fault. 
here are a few principles I try now  to follow:
  • When things are not meant to be, don't stress you out and take things step by step.
  • When people around you are desperate, be cheerful.
  • When people are feared, reassure them.
  • Know that when you are overwhelmed you tend to overestimate things, so try to know yourself and undermine this behavior.
  • Try to find common ground with people - study them, pay attention to them and their attitude and study what they like.
  • The way of a great leader is to see the light even in the worst time

This is part of the job. so it's important to make the effort. That's the price of a good atmosphere. it's not easy, as you may find some of the people you know boring and with no interest in their life. the art is to overcome your belief, because it's always all relative, and work on it. 
I am still far from mastering that. But this is something I'd like to achieve.

Here is some literature:
Who in this world are the best at entering communication if not sales people: The Sales bible 
To prevent conflict recognize your and other people's behaviors: Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
In short this small book explains everything: The 5 dysfunctions of a team, a leadership fable